Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the Kestrel Pet Products (“Kestrel,” “we,” “us,” or “our”) website and any related services offered through it. By accessing our website, viewing our product catalog, or submitting an inquiry, you agree to comply with and be bound by these Terms, as well as our Privacy Policy.

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If you do not agree to these Terms, you must not use our website.

Kestrel Pet Products is a manufacturer and distributor of premium pet products, including toys, beds, and accessories, serving markets in China, the United States, Europe, and Latin America.
Our website functions as an online catalog and inquiry platform. It is intended for business-to-business (B2B) use by retailers, distributors, wholesalers, and other qualified buyers.

We do not sell directly to individual consumers through this website. All orders are subject to a separate written quotation, agreement, or purchase order.

By using our website or submitting an inquiry, you represent that:

• You are at least the legal age of majority in your country or region.

• You are authorized to act on behalf of a business, organization, or other entity.

• You have the authority to enter into binding agreements on behalf of that entity.

All product descriptions, specifications, images, and pricing displayed on this website are provided for general information purposes only. While we aim to ensure accuracy:

• Product designs, specifications, and availability are subject to change without notice.

• Colors may vary due to display settings and manufacturing processes.

• Final details will be confirmed in your official quotation and order confirmation.

Our website allows you to request information, pricing, and availability for products.
By submitting an inquiry:

• You agree to provide accurate and complete information, including your company name, contact details, order requirements, and estimated volumes.

• Submission of an inquiry does not constitute a binding order.

• Pricing, minimum order quantities (MOQs), production timelines, and shipping terms will be provided in writing after review of your inquiry.

All content on our website, including but not limited to text, images, graphics, logos, videos, product designs, and downloadable materials, is the property of Kestrel Pet Products or its licensors, and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, distribute, display, or use any content from our website without prior written permission.

You agree not to use our website:

• For unlawful, fraudulent, or harmful purposes.

• To transmit or upload malicious software, viruses, or harmful code.

• To scrape, harvest, or copy content or data for competitive or commercial purposes without authorization.

• To misrepresent your identity, affiliation, or authority.

Your use of our website and submission of personal or business information is subject to our Privacy Policy, which complies with data protection laws applicable in the United States, the European Union (including GDPR), China, and Latin American jurisdictions.
We will use your information to respond to inquiries, send relevant product updates, and manage business relationships.

Our website may contain links to third-party websites for your convenience. Kestrel Pet Products is not responsible for the content, accuracy, or practices of these third-party sites. Accessing third-party websites is at your own risk.

To the maximum extent permitted by applicable law:

• Our website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied.

• We do not warrant that the website will be uninterrupted, error-free, or free from viruses or harmful components.

• All implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed.

To the fullest extent permitted by law:

• Kestrel Pet Products shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, reliance on its content, or inability to access it.

• Our total liability for any claim related to the website or your use thereof shall not exceed the amount you have paid to us under a confirmed purchase order.

You agree to comply with all applicable laws and regulations in your jurisdiction, including import/export controls, trade compliance, and product safety requirements.

These Terms shall be governed by and construed in accordance with the laws of:

• The People’s Republic of China, if your contract is made with our China headquarters.

• The United States, if your contract is made with our U.S. branch.

• Any disputes will be subject to the exclusive jurisdiction of the courts in the applicable contracting location.
   

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with the “Last Updated” date revised. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at:
[Insert Company Legal Name]
[Insert Registered Address]
[Insert Email Address]
[Insert Phone Number]