Términos y condiciones

These Terms and Conditions (“Terms”) govern your use of the Kestrel Pet Products (“Kestrel,” “we,” “us,” or “our”) website and any related services offered through it. By accessing our website, viewing our product catalog, or submitting an inquiry, you agree to comply with and be bound by these Terms, as well as our Privacy Policy.

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If you do not agree to these Terms, you must not use our website.

Kestrel Pet Products es un fabricante y distribuidor de productos premium para mascotas, incluidos juguetes, camas y accesorios, que atiende a los mercados de China, Estados Unidos, Europa y América Latina.
Nuestro sitio web funciona como catálogo en línea y plataforma de consulta. Está diseñado para el uso entre empresas (B2B) por parte de minoristas, distribuidores, mayoristas y otros compradores cualificados.

No vendemos directamente a consumidores individuales a través de este sitio web. Todos los pedidos están sujetos a una cotización, un acuerdo o una orden de compra por escrito.

Al utilizar nuestro sitio web o enviar una consulta, usted declara que:

• Tienes al menos la mayoría de edad legal en tu país o región.

• Está autorizado a actuar en nombre de una empresa, organización u otra entidad.

• Usted tiene la autoridad para celebrar acuerdos vinculantes en nombre de esa entidad.

Todas las descripciones, especificaciones, imágenes y precios de los productos que se muestran en este sitio web se proporcionan únicamente con fines informativos. Si bien nos esforzamos por garantizar la precisión:

• Los diseños, las especificaciones y la disponibilidad de los productos están sujetos a cambios sin previo aviso.

• Los colores pueden variar debido a la configuración de la pantalla y los procesos de fabricación.

• Los detalles finales se confirmarán en su cotización oficial y confirmación del pedido.

Nuestro sitio web le permite solicitar información, precios y disponibilidad de productos.
Al enviar una consulta:

• Usted acepta proporcionar información precisa y completa, incluido el nombre de su empresa, detalles de contacto, requisitos de pedido y volúmenes estimados.

• La presentación de una consulta no constituye una orden vinculante.

• Los precios, las cantidades mínimas de pedido (MOQ), los plazos de producción y los términos de envío se proporcionarán por escrito después de revisar su consulta.

All content on our website, including but not limited to text, images, graphics, logos, videos, product designs, and downloadable materials, is the property of Kestrel Pet Products or its licensors, and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, distribute, display, or use any content from our website without prior written permission.

You agree not to use our website:

• For unlawful, fraudulent, or harmful purposes.

• To transmit or upload malicious software, viruses, or harmful code.

• To scrape, harvest, or copy content or data for competitive or commercial purposes without authorization.

• To misrepresent your identity, affiliation, or authority.

Your use of our website and submission of personal or business information is subject to our Privacy Policy, which complies with data protection laws applicable in the United States, the European Union (including GDPR), China, and Latin American jurisdictions.
We will use your information to respond to inquiries, send relevant product updates, and manage business relationships.

Our website may contain links to third-party websites for your convenience. Kestrel Pet Products is not responsible for the content, accuracy, or practices of these third-party sites. Accessing third-party websites is at your own risk.

To the maximum extent permitted by applicable law:

• Our website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied.

• We do not warrant that the website will be uninterrupted, error-free, or free from viruses or harmful components.

• All implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed.

To the fullest extent permitted by law:

• Kestrel Pet Products shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, reliance on its content, or inability to access it.

• Our total liability for any claim related to the website or your use thereof shall not exceed the amount you have paid to us under a confirmed purchase order.

You agree to comply with all applicable laws and regulations in your jurisdiction, including import/export controls, trade compliance, and product safety requirements.

These Terms shall be governed by and construed in accordance with the laws of:

• The People’s Republic of China, if your contract is made with our China headquarters.

• The United States, if your contract is made with our U.S. branch.

• Any disputes will be subject to the exclusive jurisdiction of the courts in the applicable contracting location.
   

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with the “Last Updated” date revised. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at:
[Insert Company Legal Name]
[Insert Registered Address]
[Insert Email Address]
[Insert Phone Number]